Everything you need to run your business, in one place, up-to-date and completely digital.
Experience matters. Stand out with experiences powered by a platform that’s always accurate. Make member journeys seamless with joining, bookings, payments, access control and messaging in one place and built for your business.
Stay ahead with the right tools & tech.
Don’t let outdated tech hold you back. Keep ahead of the crowd and satisfy members with a platform that’s ready for whatever the future brings. Flexible tech allows you to tailor your solution to fit your business – not the other way round – and evolve as your business grows.
Case study: Fitness Park
Read how Xplor Gym was able to help Fitness Park succeed. With +700,000 members in their system, Fitness Park’s migration to Xplor Gym was the biggest business software migration project ever undertaken in the European Union.Read their success story
Flexible features that evolve with your gym.
Do more of what matters with a gym management solution that’s got everything your fitness business needs to thrive. Whatever your business model and size, our software with embedded managed payments adapts and changes as your business does.
Track the entire member journey
Your members are your business. That’s why our software for gyms goes beyond what you’d expect from a member database.
With a real-time 360˚ view of members, you’ll have access to everything you need for daily management.
Marketing automation features work with your member database to drive acquisition, engagement, and retention. Segment and target members at critical points in their journey with personalised messages.
Multi-site management made easy
Customise your solution to your unique requirements.
- Aggregate member records, staff workflow, sales, and reports across sites
- Set up a service/product once and deploy to all or selected sites
- Grant roles, permissions, and staff assignments by single or multiple sites
- Schedule to suit your needs – recurring and one-off
Flexible features help franchises operate effectively, offering products and promotions across all or specific sites.
Reach members anywhere, anytime
With online joining technology that integrates seamlessly into your website, new members can sign up when they want on any device.
Let members book classes and activities online, setting your own operating rules to stay in control. Give the perk of booking a specific spot in class – create a seating plan to let members book their preferred spin bike, mat, or space.
Members can conveniently manage their account online – updating personal information and making payments due.
Reliably collect membership payments
With embedded payments, you can structure flexible payment schedules, set up promotions, offer discounts, encourage add-on purchases, and accept one-off payments.
Stop chasing overdue or missed payments, while improving collection rates. Cut time spent handling membership payment queries with our technology and team.
Get real-time visibility into payment info when you need it for better member experiences.
Plus, manage stock and make sales across your sites.
Integrated access control to suit your facilities
Let the right people into the right places.
- Manage all access areas across your premises
- Set opening hours and restrict areas
- Understand who is using your facilities and when
- Automatically manage access as memberships start/end and are suspended
- Address missed/failed payments in real-time
Choose QR code tech with access through a unique dynamic QR code. Or opt for RFID cards.
Make better informed business decisions
Access the real-time insights you need for reporting and decision making at all levels of your fitness business – by site, region/group of sites, or all sites.
Reduce the need for lots of reports with key metrics to help you run your business displayed on your dashboard. Aggregate and analyse sales data to identify focus areas for training (like enquiry handling, conversion hurdles and retention risks).
Quick access to member history data (e.g., attendance, transactions, correspondence) helps you fine tune your member experience approach.
Rely on a trusted partner.
- Switch without the headache
- Get expert training and support
- Let us help your members
Here to help every step of the way.
Moving to a new gym management software solution can be daunting and potentially time-consuming. Our project management experts make it easy.
We’ll walk you through the process to ensure it’s a hassle-free, smooth implementation and onboarding period. Delivered on-time and on-spec so you’re up and running fast.
We’ll import 100% of your data while minimising member impact.
With an intuitive user experience, our software is easy for teams of all levels to understand and use.
Find the information you need at anytime via our easy-to-digest online resources and training modules.
Accessible 24/7, our online knowledge base makes training new team members easier and more efficient, so everyone gets up to speed faster.
Think of us as an extension of your team. Our services and support team is here to listen to you, understand your needs and provide insights and best practices to help you succeed.
Rely on our team to solve any challenges with clear escalation routes and support in your local time zone and language.
We’ll also support your members with any payment queries they have. Saving you time so you can focus on delivering stand out fitness experiences.
Security & availability
Our software is hosted (and replicated) in real-time in two UK-based data centres. So, your sites and data can be accessed with 99.5% up-time. Plus, for access control, our locally installed hardware ensures facilities are always accessible – even in the case of an internet outage.
Your data will be hosted and professionally backed up daily on secure servers. Access your club data at any time, from any device connected to the internet.
Book a Demo
Ready to work smarter not harder? Book your demo to see Xplor Gym in action with a personalised walk through.